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Skip Navigation LinksHome > District Clerk > FAQ's
Karen

District Clerk

Karen Matkin

300 Courthouse Annex
501 Washington Avenue
Waco, Texas 76701
Mailing Address: P.O. Box 2451
Waco, TX 76703

Criminal Division: 254-757-5054
Civil Division: 254-757-5057
 
Frequently Asked Questions

Child Support
1. Where are you located?
2. Are you an enforement agency?
3. Where can I make payments in person?
4. Where do I mail my child support payments?
5. To whom do I make my check payable?
6. Who is the payor/payee?
7. What methods of payment do you accept?
8. When will my payment be posted?
9. When are payments sent out?
10. Can I get a record of all the payments I have made or payment history printout?
11. Can I receive my child support check the same day the payment is made?
12. I sent my payment in with no cause number, what do I need to do?
13. What if I receive a payment that is not my normal amount?
14. What is your process for handling items returned by my bank?
15. When is my payment considered late?
16. How can I get my employer to automatically withdraw child support from my check?
17. My payments have been redirected to the State Disbursement Unit, how do I set up or update my direct deposit information with them?
18. What is your e-mail address?
 
Civil
1. How much are the Filing Fees?
2. Where do I file my pleadings?
3. Do you have computer terminals that the Public can use?
4. Is there a number I can call to get case information?
5. How do I find information on a Divorce?
6. Can I request Copies by mail?
7. Can I request information by fax?
8. How do I get a certified copy?
9. I'm an Attorney and would like to change my name/address information, how do I do this?
10. How do I go about filing a Civil Bond?
 
Criminal 
1. The court deferred adjudication of my guilt and placed me on probation and my probation has since been terminated. Is this record available to potential employers, etc?
2. Someone stole my indenity and was arrested and convicted of a criminal offense. Is it possible to have my name removed from these records?
3. Where do I go to file charges against someone who has committed a crime?
4. I was a victim of a criminal offense. Where can I go to get information or assistance concerning the status or outcome of the case?
5. Is there a number I can call to get case information?
6. Where is Customer Service Located?
7. May I request documents or record searches by mail?
8. Where can I get Appeals information?
9. Where can I file a Post Conviction Writs of Habeas Corpus?
10. How can I get my Cash Bond refunded?
11. What is a Cash Bond Assignment?
12. Where can I file for a restricted driver's license?
13. Is there a number I can call for a name inquiry?

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501 Washington Ave., Waco, TX, 76701
254-757-5000
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E-mails to this address should be related to comments regarding the McLennan County website and/or design.  Please direct all other questions to the department related to your concern.  (Property Taxes: Tax Office, Traffic Tickets:  JP Office, etc)