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© 2005 McLennan County. All rights reserved.

District Clerk

Karen Matkin

300 Courthouse Annex
501 Washington Avenue
Waco, Texas 76701
Mailing Address: P.O. Box 2451
Waco, TX 76703
 
Phone: (254) 757-5054 - Criminal
  (254) 757-5057 - Civil


County

 FAQS - FREQUENTLY ASKED QUESTIONS


Home Child Support Information FAQs Juror Information Civil Information Criminal Information Forms & Fees E-Filing Other Related Info

 

CHILD SUPPORT

1.

Where are you located?

2.

Are you an enforcement agency?

3.

Where can I make payments in person?

4.

Where do I mail my child support payments?

5.

To whom do I make my check payable?

6.

Who is the payor/payee?

7.

What methods of payment do you accept?

8.

When will my payment be posted?

9.

When are payments sent out?

10.

Can I get a record of all the payments I have made or a payment history printout?

11.

Can I receive my child support check the same day the payment is made?

12.

I sent my payment in with no cause number, what do I need to do?

13.

What if I receive a payment that is not my normal amount?

14.

What is your process for handling items returned by my bank?

15.

When is my payment considered late?

16.

How can I get my employer to automatically withdraw child support from my check?

17.

My payments have been redirected to the State Disbursement Unit, how do I set up or update my direct deposit information with them?

18.

What is your e-mail address?

CIVIL

1.

How much are the Filing Fees?

2.

Where do I file my pleadings?

3.

Do you have computer terminals that the Public can use?

4.

Is there a number I can call to get case information?

5.

How do I find information on a Divorce?

6.

Can I request Copies by mail?

7.

Can I request information by fax?

8.

How do I get a certified copy?

9.

I'm an Attorney and would like to change my name/address information, how do I do this?

10.

How do I go about filing a Civil Bond?

CRIMINAL

1.

The court deferred adjudication of my guilt and placed me on probation and my probation has since been terminated.  Is this record available to potential employers, etc?

2.

Someone stole my identity and was arrested and convicted of a criminal offense. Is it possible to have my name removed from these records?

3.

Where do I go to file charges against someone who has committed a crime?

4.

I was a victim of a criminal offense. Where can I go to get information or assistance concerning the status or outcome of the case?

5.

Is there a number I can call to get case information?

6.

Where is Customer Service Located?

7.

May I request documents or record searches by mail?

8.

Where Can I Get Appeals Information?

9.

Where can I file a Post Conviction Writs of Habeas Corpus?

10.

How can I get my Cash Bond Refunded?

11.

What is a Cash Bond Assignment?

12.

Where can I file for a restricted driver's license?

13.

Is there a number I can call for a name inquiry?

 

 

 

 

CHILD SUPPORT

 

 

1. Where are you located?

The McLennan County Child Support Division is located at:  300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701. Entry to the Courthouse Annex is through the main courthouse at 501 Washington Avenue on the ground floor.     

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2. Are you an enforcement agency?

No.  McLennan County Child Support is a court registry.  This means we simply receive and disburse child support payments as they are made through our office.  We do not enforce, nor do we have the authority to enforce child support.  Since we are not an enforcement agency, we do not track payments owed, payments missed, late payments, etc.  To have child support enforced, you may contact one of the following:

·         The Attorney General’s Office- It is a state office that can assist in every aspect of child support enforcement.  The telephone number is (254)754-5402.

  • A private attorney.
  • Third Party Collectors-These are private child support collection agencies.

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3. Where can I make payments in person?

Payments for the McLennan County Child Support division can be made in person at 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701.

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4. Where do I mail my child support payments?

           Texas State Disbursement Unit or McLennan County District Clerk
           PO Box 659791                               P.O. Box 2451 Waco, Texas 76703
           San Antonio, Texas 78265

Note: All payments must have your cause number listed or account number.  If a cause number or account number is not provided, it will only delay the payment from being processed, or the payment may be returned to you for additional information.

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5. To whom do I make my check payable?

The Payee or person receiving the child support.

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6. Who is the payor/payee?

The person making the payment is the Payor or Obligor.  The person receiving the payment is the Payee or Obligee.

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7. What methods of payment do you accept?

We accept cash, personal checks, cashier's checks, money order, Western Union checks, or company checks.

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8. When will my payment be posted?

All payments posted by the McLennan County Child Support Office are processed within 48 hours of receipt, provided all the necessary information is included and the payment meets all our acceptance criteria.

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9. When are payments sent out?

Payments processed by the McLennan County Child Support Office are sent out the next business day, after they have been posted.

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10. Can I get a record of all the payments I have made or a payment history printout?

Yes. We can provide a payment history to anyone who asks if McLennan County collects your child support. There is no charge if you are current in your Child Support Fee Account. A payment history is a list of payments made. We do not keep record of payments sent directly to the State Disbursement Unit or the Attorney General's Office nor can we record payments that are made directly to the payee. A payment history is public record. There are 2 ways you may obtain a payment history:

  • You can send a self-addressed stamped envelope to :

                   McLennan County Child Support
                     P.O. Box 2451 Waco, Texas 76703

Cause number or account number must be included with the request.

·         You can request one in person at Room 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701. You can pick up a payment history printout Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. at the inquiry window.

Note: Law (privacy act, Govt. code section 552.101), prohibits us from giving out the payee’s and/or the payor’s address and phone number. This information should not be given to anyone regardless of his or her association to the case. The only time address information can be released is if we receive a court order signed by the judge. For this reason address information is not on the payment history

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11. Can I receive my child support check the same day the payment is made?

No.  The checks are processed and mailed out by the next business day.

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12. I sent my payment in with no cause number or account number, what do I need to do?

You can call us at (254)757-5057 and provide us your check number, amount of check, date of issue, payor & payee's name, name on the check and the number that it should be posted to. Once identified, it will then be processed to your account.

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13. What if I receive a payment that is not my normal amount?

If you feel there is a possibility that the check is not yours, don’t cash it.  You should call the child support office at (254) 757-5057 to have them research the payment to verify that the payment belongs to you.

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14. What is your process for handling items returned by my bank?

You need to contact the Payor if the check is a personal check or the employer is the check is written through a wage withholding order. 

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15. When is my payment considered late?

We are not an enforcement agency; therefore, we cannot tell you when your payment is considered late.  You should look on your court order or divorce decree to find out when your payment is due.  If your case is handled by the Attorney General’s Office, you can contact them regarding late payments at (254)754-5402.

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16. How can I get my employer to automatically withdraw child support from my check?

After the judge has signed a wage withholding order, customers wanting the Payor’s wages withheld should contact our office, fill out the required form and pay the fee for sending the wage withholding order to the employer.

The mailing address is:
    McLennan County District Clerk’s Office
    P.O. Box 2451 Waco, Texas 76703
The physical address is:

    300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701    
The phone number is (254)757-5057. There is a $15 fee for this service. The office accepts cash, cashier’s checks, credit cards, checks or money orders as payment. A new wage-withholding request must be filed each time the payor changes employment.

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17.  My payments have been redirected to the State Disbursement Unit, how do I set up or update my direct deposit information with them?

If your payments have been redirected to the State Disbursement Unit (SDU), the SDU requires you to submit a direct deposit application. You can retrieve a copy of it at the Office of the Attorney General, click on Child Support, then on Contacts & Forms, then on Direct Deposit. Please return to the address listed on the form.

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18.  What is your e-mail address?
The e-mail address for the District Clerk’s office is district.clerk@co.mclennan.tx.us.  This e-mail address cannot be used to transmit pleadings for filing.  This option is available only through e-filing.  It cannot be used to request fee based services.  This may only be done through fax or by telephone.
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CIVIL

1. How much are the Filing Fees?

           Effective 1-1-06

This schedule of Filing and Service Fees for Civil and Family Cases separates the fees for filing of pleadings, issuance of citations, notices and writs, and the service of process. To determine the amount of cost, please calculate the total fee as follows:

Applicable Filing Fee + Process Fee or Issuance Fee + Service Fee = TOTAL FEE

Civil Filing & Service Fees, Family Filing & Service Fees, Constable Fees

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2. Where do I file my pleadings?

Civil pleadings, such as petition, cross-actions, counterclaim's, etc. may be filed in the Civil Intake Section, 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701. These type pleadings have fees to be receipted for at time of filing. Office hours are from 8:00a.m. To 5:00p.m. Monday through Friday.

Civil pleadings, such as answers, amended petitions, etc. may be filed in the Civil Intake 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701. These type pleadings have no fees associated with their filing. Office hours are from 8:00a.m. To 5:00p.m. Monday through Friday.

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3. Do you have computer terminals that the Public can use?

The public can search for civil records for free, just come to the Civil Court House, 300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701.

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4. Is there a number I can call to get case information?

To obtain an accurate civil records search, specific names should be know as well as other important information, such as the year the case was filed, is the party a plaintiff or defendant in the case and the type of case filed.  There is a $5.00 fee for researching civil records.  You may research records without cost by doing so at the District Clerk’s Office.

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5. How do I find information on a Divorce?

A divorce is a civil case and information requests are handled in the same way as any other civil case.  To obtain an accurate civil records search, specific names should be know as well as other important information, such as the year the case was filed, is the party a plaintiff or defendant in the case and the type of case filed.  There is a $5.00 fee for researching civil records.  You may research records without cost by doing so at the District Clerk’s Office.

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6. Can I request Copies by mail?

When requesting copies by mail, please specify, on the envelope if the request is for Civil/Family or Criminal. If the request is for Criminal information please includes the party's date of birth, the full name and the case/cause number if known. If the case/cause number is not known please include $5.00 for a record search. The mailing address is P.O. Box 2451 Waco, Texas 76703. Copies are $1.00 per page, certified or non-certified. We accept cash, money orders made payable to Karen Matkin, McLennan County District Clerk, checks and credit cards listed as follows: Visa, and Master Card.

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7. Can I request information by fax?

Fax filing requests can be made by using a credit card to pay fees associated with the request.  A $3.00 handling fee and 1.77% of the amount charged will be assessed for each credit card transaction. Please fax requests to (254)-757-5060, or for information call (254)-757-5057 or (254)-757-5054. The credit cards accepted are as follows Visa, and Master Card.

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8. How do I get a certified copy?

If you wish to purchase copies of public records in person, you may do so between the hours of 8:00 a.m. and 5:00 PM., Monday through Friday in the Civil Customer Service Section, 300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701.   Bring the necessary information to identify the case and document desired.  Indicate at the time that the document is requested that you wish to purchase a certified copy.  A certified copy is a $1.00 per page if this office makes the copies and if you furnish the copy it is $3.00 for the certification.

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9. I'm an Attorney and would like to change my name/address information, how do I do this?

To register an attorney change of name and/or address, please send a signed letter, which includes your bar number for each case in which you are a participant.


Mail to the district clerk's Office, P.O. Box 2451 Waco, Texas 76703.

The letter may be delivered to the District Clerk’s Office.

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10. How do I go about filing a Civil Bond?

For information on the filing of civil bonds to obtain temporary restraining orders or temporary injunctions, please call (254)-757-5057 or see the Clerk’s bond policy.

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CRIMINAL

1. The court deferred adjudication of my guilt and placed me on probation and my probation has since been terminated.     Is this record available to potential employers, etc?

Yes – the District Clerk will always have a record of the action taken on your case, even in instances of deferred adjudication. Article 42.12, section 5 (f), Code of Criminal Procedure specifically states that a record in the custody of the district clerk regarding a case in which a person is granted deferred adjudication is not confidential. Visit with an attorney to determine is you are eligible for obtaining a non-disclosure order.

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2. Someone stole my identity and was arrested and convicted of a criminal offense. Is it possible to have my name removed     from these records?

Yes – Article 55.01 (d), Code of Criminal Procedure explains your entitlement when an arrested person has falsely used your information during an arrest. Article 55.02, Code of Criminal Procedure explains the procedure for expunction of records. You should not consider this legal advice. You should contact an attorney to advise you of your legal rights.

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3. Where do I go to file charges against someone who has committed a crime?

If you have been a victim of a criminal offense, you should contact the nearest local law enforcement agency to conduct the investigation and file the appropriate criminal charges through the District Attorney Office.

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4. I was a victim of a criminal offense. Where can I go to get information or assistance concerning the status or outcome of the case?

You can obtain information from the District Attorney's Office Victim’s Services Coordinator.

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5. Is there a number I can call to get case information?

Customers with a specific case number may call (254)757-5054 to obtain summary information about that particular case at no charge. For Criminal Information select Option 1.

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6. Where is Customer Service Located?

The Customer Service Section is located on the 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701, for walk-in customers during regular business hours.

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7. Can I request documents by mail?

Customers may request record searches or copies of documents by mail. The parties' full name, date of birth, and if known, the case number, must be provided. There is a charge of $1.00 per page of copies, plus an additional $5.00 when a record search is required. Please include a money order for the total amount due, made payable to Karen Matkin, McLennan County District Clerk, along with a self-addressed stamped envelope. Send to the mailing address listed in Location & Hours of Operation.

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8. Where Can I Get Appeals Information?

The Appeal Section is located on the 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701. Personnel in this section will assist customers with questions concerning cases on appeal. This is also the location where attorneys of record checkout and check-in appellate records. The contact number is (254)757-5057 (Civil) (254)757-5054 (Criminal). Customers may also file appeal documents or request copies from appeal cases in this section.

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9. Where can I file a Post Conviction Writs of Habeas Corpus?

The Appeal Section also processes post conviction writs of habeas corpus. The application for a post conviction writ of habeas corpus must be filed on the proper form, which the applicant may obtain online at the Court of Criminal Appeals.

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10. How can I get my Cash Bond Refunded?

Cash Bond Deposits are refunded to the depositor if the defendant has successfully complied with all conditions of the bond and the criminal case is concluded. The refund order is prepared and signed by the judge, then forwarded to the District Clerk’s Office. When their process is complete, the District Clerk will mail the refund check to the depositor, at the address noted on the cash bond. Any change of address should be completed prior to the conclusion of the criminal case.

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11. What is a Cash Bond Assignment?

Cash Bond Assignments may also be filed with the District Clerk 300 Courthouse Annex 501 Washington Avenue Waco, Texas 76701. The Cash Bond assignment will cause the cash bond deposit to be refunded to another party named in the assignment form. This form must be filed with the District Clerk prior to the conclusion of the criminal case and it must be notarized, or the depositor must appear in person with proper identification to file the assignment. The Cash Bond Assignment form is available by clicking on the link listed here.

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12. Where can I file for a restricted driver's license?

Petitions for a Restricted Drivers License, resulting from a criminal conviction, may be filed in the District Clerk’s Office. The contact number is (254)757-5057. No forms are available in the District Clerk’s office. Petitioners must prepare all required documents to complete the filing of their petition, including the petition, affidavit, order setting hearing and order granting petition.

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13. Is there a number I can call for a name inquiry?

Customers with only a name and date of birth may call (254)757-5054 to obtain a criminal record search for that name and date of birth. A fee of $5.00 is charged for this service. You may request information over the phone or a criminal research letter but not both methods.  All major credit cards are accepted for this transaction.

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McLennan County provides the information contained in this web site as a public service. These records are not the official records of the McLennan County District Clerk’s Office and no warranty as to the accuracy, reliability, or completeness of the information is made.  The District Clerk’s Office is not responsible for any errors or omissions or for results obtained from the use of any of the information on this website.  Every effort is made to insure that information provided is correct. However, in any case where legal reliance on information contained in these pages is required, the official records of McLennan County should be consulted. Distribution of the information does not constitute a warranty. The forms available on this website are a courtesy.  You should determine whether the form available is appropriate for your circumstance.  Placement of forms on the website does not constitute legal advice or representation. Use of the information is the sole responsibility of the user. McLennan County is not responsible for the content of, nor endorses any site which has a link from the McLennan County web site.