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CHILD
SUPPORT
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1. Where
are you located?
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The McLennan County Child Support
Division is located at:
300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701. Entry to the
Courthouse Annex is through the main courthouse at 501
Washington Avenue on the ground floor.
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2. Are you
an enforcement agency?
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No. McLennan County Child
Support is a court registry. This means we simply
receive and disburse child support payments as they are
made through our office. We do not enforce, nor do
we have the authority to enforce child support.
Since we are not an enforcement agency, we do not track
payments owed, payments missed, late payments, etc.
To have child support enforced, you may contact one of
the following:
·
The
Attorney General’s Office- It is a state office that
can assist in every aspect of child support enforcement.
The telephone number is (254)754-5402.
- A private
attorney.
- Third Party
Collectors-These are private child support
collection agencies.
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3. Where
can I make payments in person?
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Payments for the McLennan County
Child Support division can be made in person at 300
Courthouse Annex 501 Washington Avenue Waco, Texas
76701.
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4. Where
do I mail my child support payments?
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Texas State Disbursement Unit or McLennan County
District Clerk
PO Box 659791
P.O. Box 2451 Waco, Texas 76703
San Antonio, Texas 78265
Note:
All payments must have your cause number listed
or account number. If a cause number or account
number is not provided, it will only delay the payment
from being processed, or the payment may be returned to
you for additional information.
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5. To whom
do I make my check payable?
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The Payee or person receiving the
child support.
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6. Who
is the payor/payee?
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The person making the payment is
the Payor or Obligor. The person receiving the
payment is the Payee or Obligee.
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7. What
methods of payment do you accept?
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We accept cash, personal checks,
cashier's checks, money order, Western Union checks, or
company checks.
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8. When
will my payment be posted?
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All payments posted by the McLennan
County Child Support Office are processed within 48
hours of receipt, provided all the necessary information
is included and the payment meets all our acceptance
criteria.
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9. When
are payments sent out?
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Payments processed by the McLennan
County Child Support Office are sent out the next
business day, after they have been posted.
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10. Can I
get a record of all the payments I have made or a
payment history printout?
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Yes. We can provide a payment
history to anyone who asks if McLennan County collects
your child support. There is no charge if you are
current in your Child Support Fee Account. A payment
history is a list of payments made. We do not keep
record of payments sent directly to the State
Disbursement Unit or the Attorney General's Office nor
can we record payments that are made directly to the
payee. A payment history is public record. There are 2
ways you may obtain a payment history:
- You can send a
self-addressed stamped envelope to :
McLennan County Child Support
P.O. Box 2451 Waco, Texas 76703
Cause
number or account number must be included with the
request.
·
You
can request one in person at Room 300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701. You can pick up
a payment history printout Monday through Friday between
the hours of 8:00 a.m. and 5:00 p.m. at the inquiry
window.
Note:
Law (privacy act, Govt. code section 552.101), prohibits
us from giving out the payee’s and/or the payor’s
address and phone number. This information should not be
given to anyone regardless of his or her association to
the case. The only time address information can be
released is if we receive a court order signed by the
judge. For this reason address information is not on the
payment history
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11. Can I
receive my child support check the same day the payment
is made?
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No. The checks are processed
and mailed out by the next business day.
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12. I sent
my payment in with no cause number or account number,
what do I need to do?
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You can call us at (254)757-5057
and provide us your check number, amount of check, date
of issue, payor & payee's name, name on the check
and the number that it should be posted to. Once
identified, it will then be processed to your account.
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13. What
if I receive a payment that is not my normal
amount?
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If you feel there is a possibility
that the check is not yours, don’t cash it. You
should call the child support office at (254) 757-5057
to have them research the payment to verify that the
payment belongs to you.
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14. What
is your process for handling items returned by my bank?
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You
need to contact the Payor if the check is a personal
check or the employer is the check is written through a
wage withholding order.
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15. When
is my payment considered late?
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We are not an enforcement agency;
therefore, we cannot tell you when your payment is
considered late. You should look on your court
order or divorce decree to find out when your payment is
due. If your case is handled by the Attorney
General’s Office, you can contact them regarding late
payments at (254)754-5402.
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16. How
can I get my employer to automatically withdraw
child support from my check?
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After the judge has signed a wage
withholding order, customers wanting the Payor’s wages
withheld should contact our office, fill out the
required form and pay the fee for sending the wage
withholding order to the employer.
The mailing address is:
McLennan County District
Clerk’s Office
P.O. Box 2451 Waco, Texas 76703
The physical address is:
300 Courthouse Annex 501 Washington Avenue Waco,
Texas 76701
The phone number is (254)757-5057. There is a $15 fee
for this service. The office accepts cash, cashier’s
checks, credit cards, checks or money orders as payment.
A new wage-withholding request must be filed each time
the payor changes employment.
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17. My
payments have been redirected to the State Disbursement
Unit, how do I set up or update my direct deposit
information with them?
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If your payments have been
redirected to the State Disbursement Unit (SDU), the SDU
requires you to submit a direct deposit application. You
can retrieve a copy of it at the Office of the Attorney General,
click on Child Support, then on Contacts & Forms,
then on Direct Deposit. Please return to the address
listed on the form.
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18. What
is your e-mail address? |
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The e-mail address for the
District Clerk’s office is
district.clerk@co.mclennan.tx.us. This e-mail
address cannot be used to transmit pleadings for
filing. This option is available only through
e-filing. It cannot be used to request fee based
services. This may only be done through fax or by
telephone.
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CIVIL
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1. How
much are the Filing Fees?
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Effective 1-1-06
This schedule of Filing and Service
Fees for Civil and Family Cases separates the fees for
filing of pleadings, issuance of citations, notices and
writs, and the service of process. To determine the
amount of cost, please calculate the total fee as
follows:
Applicable Filing Fee + Process Fee or Issuance Fee +
Service Fee = TOTAL FEE
Civil
Filing & Service Fees, Family Filing & Service
Fees, Constable Fees
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2. Where
do I file my pleadings?
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Civil
pleadings, such as petition, cross-actions,
counterclaim's, etc. may be filed in the Civil Intake
Section, 300 Courthouse Annex 501 Washington Avenue
Waco, Texas 76701. These type pleadings have fees to be
receipted for at time of filing. Office hours are from
8:00a.m. To 5:00p.m. Monday through Friday.
Civil
pleadings, such as answers, amended petitions, etc. may
be filed in the Civil Intake 300 Courthouse Annex 501
Washington Avenue Waco, Texas 76701. These type
pleadings have no fees associated with their filing.
Office hours are from 8:00a.m. To 5:00p.m. Monday
through Friday.
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3. Do you
have computer terminals that the Public can use?
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The public can search for civil
records for free, just come to the Civil Court House,
300 Courthouse Annex
501 Washington Avenue Waco, Texas 76701.
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4. Is
there a number I can call to get case information?
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To obtain an accurate civil records
search, specific names should be know as well as other
important information, such as the year the case was
filed, is the party a plaintiff or defendant in the case
and the type of case filed.
There is a $5.00 fee for researching civil
records. You may research records without cost by doing so at the
District Clerk’s Office.
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5. How do
I find information on a Divorce?
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A divorce is a civil case and
information requests are handled in the same way as any
other civil case. To obtain an accurate civil records search, specific
names should be know as well as other important
information, such as the year the case was filed, is the
party a plaintiff or defendant in the case and the type
of case filed. There
is a $5.00 fee for researching civil records.
You may research records without cost by doing so
at the District Clerk’s Office.
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6. Can I
request Copies by mail?
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When requesting copies by mail,
please specify, on the envelope if the request is for
Civil/Family or Criminal. If the request is for Criminal
information please includes the party's date of birth,
the full name and the case/cause number if known. If the
case/cause number is not known please include $5.00 for
a record search. The mailing address is P.O. Box 2451
Waco, Texas 76703. Copies are $1.00 per page, certified
or non-certified. We accept cash, money orders made
payable to Karen Matkin, McLennan County District Clerk,
checks and credit cards listed as follows: Visa, and
Master Card.
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7. Can I
request information by fax?
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Fax filing requests can be made by
using a credit card to pay fees associated with the
request. A
$3.00 handling fee and 1.77% of the amount charged will
be assessed for each credit card transaction. Please fax
requests to (254)-757-5060, or for information call
(254)-757-5057 or (254)-757-5054. The credit cards
accepted are as follows Visa, and Master Card.
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8. How do
I get a certified copy?
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If you wish to purchase copies of
public records in person, you may do so between the
hours of 8:00 a.m. and 5:00 PM., Monday through Friday
in the Civil Customer Service Section, 300 Courthouse
Annex
501 Washington Avenue Waco, Texas 76701.
Bring the necessary information to identify the
case and document desired.
Indicate at the time that the document is
requested that you wish to purchase a certified copy.
A certified copy is a $1.00 per page if this
office makes the copies and if you furnish the copy it
is $3.00 for the certification.
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9. I'm an
Attorney and would like to change my name/address
information, how do I do this?
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To register an attorney change of
name and/or address, please send a signed letter, which
includes your bar number for each case in which you are
a participant.
Mail to the district clerk's Office, P.O. Box 2451 Waco,
Texas 76703.
The letter may be delivered to the District Clerk’s
Office.
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10. How do
I go about filing a Civil Bond?
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For information on the filing of
civil bonds to obtain temporary restraining orders or
temporary injunctions, please call (254)-757-5057 or see
the Clerk’s bond policy.
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CRIMINAL
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1. The
court deferred adjudication of my guilt and placed me on
probation and my probation has since been terminated.
Is this record available to
potential employers, etc?
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Yes – the District Clerk will
always have a record of the action taken on your case,
even in instances of deferred adjudication. Article
42.12, section 5 (f), Code of Criminal Procedure
specifically states that a record in the custody of the
district clerk regarding a case in which a person is
granted deferred adjudication is not confidential. Visit
with an attorney to determine is you are eligible for
obtaining a non-disclosure order.
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2. Someone
stole my identity and was arrested and convicted of a
criminal offense. Is it possible to have my name removed
from these records?
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Yes – Article 55.01 (d), Code of
Criminal Procedure explains your entitlement when an
arrested person has falsely used your information during
an arrest. Article 55.02, Code of Criminal Procedure
explains the procedure for expunction of records. You
should not consider this legal advice. You should
contact an attorney to advise you of your legal rights.
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3. Where
do I go to file charges against someone who has
committed a crime?
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If you have been a victim of a
criminal offense, you should contact the nearest local
law enforcement agency to conduct the investigation and
file the appropriate criminal charges through the
District Attorney Office.
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4. I was a
victim of a criminal offense. Where can I
go to get information or assistance concerning the
status or outcome of the case?
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You can obtain information from the
District Attorney's Office Victim’s Services
Coordinator.
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5. Is
there a number I can call to get
case information?
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Customers with a specific case
number may call (254)757-5054 to obtain summary
information about that particular case at no charge. For
Criminal Information select Option 1.
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6. Where
is Customer Service Located?
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The Customer Service Section is
located on the 300 Courthouse Annex 501 Washington
Avenue Waco, Texas 76701, for walk-in customers during
regular business hours.
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7. Can I
request documents by mail?
Customers may request record
searches or copies of documents by mail. The parties'
full name, date of birth, and if known, the case number,
must be provided. There is a charge of $1.00 per page of
copies, plus an additional $5.00 when a record search is
required. Please include a money order for the total
amount due, made payable to Karen Matkin, McLennan
County District Clerk, along with a self-addressed
stamped envelope. Send to the mailing address listed in
Location & Hours of Operation.
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8. Where
Can I Get Appeals Information?
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The Appeal Section is located on
the 300 Courthouse Annex 501 Washington Avenue Waco,
Texas 76701. Personnel in this section will assist
customers with questions concerning cases on appeal.
This is also the location where attorneys of record
checkout and check-in appellate records. The contact
number is (254)757-5057 (Civil) (254)757-5054
(Criminal). Customers may also file appeal documents or
request copies from appeal cases in this section.
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9. Where
can I file a Post Conviction Writs of Habeas Corpus?
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The Appeal Section also processes
post conviction writs of habeas corpus. The application
for a post conviction writ of habeas corpus must be
filed on the proper form, which the applicant may obtain
online at the Court of Criminal Appeals.
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10. How can
I get my Cash Bond Refunded?
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Cash Bond Deposits are refunded to
the depositor if the defendant has successfully complied
with all conditions of the bond and the criminal case is
concluded. The refund order is prepared and signed by
the judge, then forwarded to the District Clerk’s
Office. When their process is complete, the District
Clerk will mail the refund check to the depositor, at
the address noted on the cash bond. Any change of
address should be completed prior to the conclusion of
the criminal case.
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11. What
is a Cash Bond Assignment?
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Cash Bond Assignments may also be
filed with the District Clerk 300 Courthouse Annex 501
Washington Avenue Waco, Texas 76701. The Cash Bond
assignment will cause the cash bond deposit to be
refunded to another party named in the assignment form.
This form must be filed with the District Clerk prior to
the conclusion of the criminal case and it must be
notarized, or the depositor must appear in person with
proper identification to file the assignment. The Cash
Bond Assignment form is available by clicking on the
link listed here.
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12. Where
can I file for a restricted driver's license?
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Petitions for a Restricted Drivers
License, resulting from a criminal conviction, may be
filed in the District Clerk’s Office. The contact
number is (254)757-5057. No forms are available in the
District Clerk’s office. Petitioners must prepare all
required documents to complete the filing of their
petition, including the petition, affidavit, order
setting hearing and order granting petition.
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13. Is
there a number I can call for a name inquiry?
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Customers with only a name and date
of birth may call (254)757-5054 to obtain a criminal
record search for that name and date of birth. A fee of
$5.00 is charged for this service. You may request
information over the phone or a criminal research letter
but not both methods.
All major credit cards are accepted for this
transaction.
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